CUSTOMER SERVICE:
1. Well-equipped Customer Care Service 24x7 in all the weekdays for call receive.
2. User friendly Web Applications.
3. Service delivery time 9 a.m. to 5 p.m. daily
4. Timely delivery service to meet the customers satisfactory.
5. Eco friendly packing materials to protect our environment.
6. Health and Hygiene norms.
7. Sufficient stocks with reasonable prices to fulfill our customer satisfactory.
10. Rewards and coupon system.
11. Customer feedback are analyzed and immediate response to the customer.

SHIPPING POLICY:
1. Service Delivery timing from 8 a.m. to 5 p.m. in all the working days.
3. All the ordered items received on or before 4.30 p.m. in all the working hours will be delivered on the same day.
4. Priority on pending on delivery of the previous day bookings and will be delivered on or before 12 noon in all the working days.
5. Delivery team will confirm the order, address of customer, amount and mode of payment before every delivery prior to the departure of the delivery team members.

PRIVACY & COOKIES POLICY :

The customer database maintained at the Tomthin.com is concerned about their privacy and shall not be disclose to any of the individual, company or firms. The Tomthin.com has the right to take any legal actions if found going beyond the policy.